About us:
Our growing HVAC company is seeking a motivated and experienced customer service representative to join our team. As a customer service representative, you will be responsible for providing exceptional service to our clients, answering inquiries, scheduling appointments, and ensuring customer satisfaction.

Responsibilities of the position include:

• Answering phone calls and emails from clients to provide information on HVAC services
  
• Scheduling appointments for HVAC technicians and dispatching them accordingly
• Handling customer complaints and concerns in a professional and timely manner
• Maintaining accurate records of customer interactions and transactions
• Collaborating with other departments to ensure customer satisfaction

Providing exceptional service to our clients to ensure repeat business and referrals

Requirements for the position include:

• Minimum of 2 years of experience in customer service, preferably in the HVAC industry
• Excellent communication and interpersonal skills
• Strong problem-solving skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Proficiency in Microsoft Office and customer service software
• Ability to work independently and as part of a team
  

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We offer a competitive salary, benefits package, and opportunities for growth and advancement within the company. If you are a qualified customer service representative who is looking for a challenging and rewarding career, please submit your resume and cover letter for consideration. We look forward to hearing from you!