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Reviews

Check out our most recent customer reviews, and then call us for service!

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Most Recent Reviews (721)

Dec 12, 2025
I am very pleased with the job that Jerrod did. He was fast and effective. I would recommend this company to anyone with plumbing issues.
Paul Harris
Dec 12, 2025
Joanne Simmons
Dec 10, 2025
Matthew and Nick did a great job diagnosing digging up and fixing my sewer. Also provided video visual of the sewer being cleaned and flowing. 100% satisfied. Well recommended
Sally Henderson
Dec 09, 2025
Dhane Marques
Dec 05, 2025
Matthew trice and nick wick, were wonderful in installing my new water heaters. I highly recommend them!
Wesley Owen
Dec 04, 2025
This particular company went above & beyond for my senior mother. The whole process went better than expected, and cut mom a break on total bill. Technician/mechanic Oscar was very good, and got the unit up and running again. Have to mention the (2) different ladies that answered the phone; they were top notch as well. Thanks to the owner, and all who helped. Happy Holidays.
Jerry
Dec 04, 2025
Josh came out and did an amazing job! Fixed my heating issue quickly and was very knowledgeable. Would highly recommend!
Anna Rose
Dec 03, 2025
I was very pleased with the service provided. The young man was knowledgeable and Very professional. I will recommend Solace to anyone in need.
Della Martin
Dec 01, 2025
Nick and Mathew did a wonderful job.
Barbara Snodgras
Nov 27, 2025
Had some water and moisture show up underneath a base board behind a toilet and had Solace come out to take a look. They were quick to respond and accommodate me on short notice before Thanksgiving. They do have a service/diagnostic fee that is higher than Ive come across with other companies but with it being right before Thanksgiving most other companies couldnt come out until the following week and the service fee usually gets applied or waived if you move forward with the repair so I didnt mind too much as I didnt want the issue to linger for that long. Had an initial tech/plumber come out to take a look but in that experience the root cause of the issue was not found or determined. I know the tech was probably trying not to have us rack up unnecessary charges especially if it didnt fix the issue like cutting into the wall or moving and resetting a toilet but I felt like it kind of held him back from really looking for the root cause. I ended up cutting into the wall to save on that charge as we could not see any root cause visibly. Even after I opened it up the tech couldnt determine the exact cause. So at this point I wasnt sure what to do next. He offered some solution quotes but its hard to pull the trigger without fully knowing the issue. It just felt like an underwhelming experience and nothing was solved. So later I called Solace back and explained my experience and what I was feeling. Without hesitation they offered to send out another tech to do a second opinion at no extra charge same day to make sure I get a resolution and that Im satisfied. Second tech came out and this experience was much better as he was able to find the issue and fix it in less than an hour. Turns it was a slow leak/drip coming from toilet water line at the shut off valve connection behind the wall. I appreciate Solace for taking customer service very seriously. They really try to bend over backwards and go above and beyond to help and take care of their customers. My costs ended up being pretty reasonable but with the initial experience that Solace wanted to make up for it. Not sure how costs would have been if things were smooth from the get go. So to sum up Solace is a great company to go with any plumbing issues you may have. Their service fee is high but you will definitely get top notch customer service. You can reach out to them with any concerns or issues and they will do everything they can to make it right. I would definitely give them another try.
Kenneth Chiu
Nov 26, 2025
Jared is my favorite plumber ever! He is accurate yet speedy and I appreciate his professionalism.
Carol Porch
Nov 26, 2025
Matthew did a great job fixing my tub drain and leaking shower faucet
Jeremy Stewart
Nov 26, 2025
angela Sandoval
Nov 26, 2025
Rezaul Alam
Nov 25, 2025
matthew did a excellent job snaking my two toilets
harry sims
Nov 21, 2025
Matthew was very professional & explain to me what I needed to do to resolve my issue. Very knowledgeable and help me to understand fully the cause.
Keith Thornton
Nov 21, 2025
Great on rhe installation Matthew and Nic
REGINA RICHEY
Nov 21, 2025
Jose was awesome thanks for helping me out helping me understand what I need to improve my unit his awesome
D S
Nov 20, 2025
Very professional and polite repairman.
Julie Smith
Nov 17, 2025
Our AC went out over the weekend, we called Saturday morning and Solace had a technician to our house within just a few hours. Alex was so great to work with! Very professional and prompt, will definitely use again!
Emily Smith
Nov 14, 2025
Professional, courteous, knowledgeable and quick!
michelle groff
Nov 14, 2025
Matthew did a great job. Thank you!
Jason OBrien
Nov 14, 2025
Justin Morris
Nov 13, 2025
Brenda Keys
Nov 13, 2025
Alex Martin is the best! He is very knowledgeable and professional. He answered all of my questions/concerns and did a thorough job!
Veronica Hoskins
Nov 13, 2025
Matthew did a great job diagnosing my shower drain issue he was very knowledgeable and i will be using this company again highly recommended
Marilyn J Shaw
Nov 13, 2025
Quick response, friendly & efficient!
Rosalie Gibson
Nov 12, 2025
We had a leak somewhere in our water pipes that was costing us big time for water. I contacted Solace and they were out right away. Jarrod Napper was the tech they sent out and after checking our home and yard thoroughly he said the leak was most likely in a pipe somewhere in the yard. He set us up with a service that could detect water leaks under floors and underground and they did find the leak! Thankfully it was in the front yard so no damage to our home. Jerrod came back out two days later and fixed the pipe; he was very thorough and explained everything very well. I would totally recommend Solace and Jerrod Napper if you have any plumbing issues!
Peggy Smithback
Nov 11, 2025
Very nice people on the phone and the service was very good and service was fast and made time for us right away
Tina Retell
Nov 07, 2025
Matthew trice did a good job clearing my kitchen drain highly recommended
Jeff Fleischman
Nov 07, 2025
Scott Wilson
Nov 06, 2025
They done an awesome job from start to finish. Call in with problem and they had me fixed and running same day
Linda Brewster
Nov 05, 2025
Eric Nelson
Nov 05, 2025
I returned home to find that my heater was not working so I made a call to Solace. After the nice lady listened to me vent about my problem she was able to have Outstanding Oscar to come out the next day. He was able to get me up and running in about an hour. Thanks
Meltonia Evans
Nov 04, 2025
Dealt with four of the staff-one estimator, one supervisor and two installers. All were pleasant , knowledgable, prompt and neat. Unfortunately had to replace two 3-ton furnaces, which was done the next day. I had been a little suspicious, thinking maybe the old ones could be repaired, but they carefully explained, and showed me why that was impracticable. Furnaces were over 30 years old and repairs would only be guaranteed for a year whereas new furnaces have 10 year warranty and the total cost is only $1,000 more than repair. Found every aspect of this company to be impressive
Mimi Phillips
Nov 04, 2025
Ryan Braithwait
Oct 31, 2025
Excellent work! Your good communication kept me informed on the arrival of your technician. Your technician was prompt, courteous and very professional. The installation was exactly as I wanted
phillip minyard
Oct 30, 2025
Very nice and helpful. Great attitude. Loved it.
Lemon Berries
Oct 30, 2025
Matthew did a great job explaining the issue with my faucet and helping me fix it. Great service and made sure I understood every step of the process.
Tremaine Matthews
Oct 30, 2025
I had a great experience with Jerrod and Nathan from Solace replacing two water heaters. They were both polite and considerate of our home and were here on time. They made sure to answer any questions I had and walk me through the work I did. I'm satisfied with the work they did and glad to have my old water heaters replaced.
Brandon Whitmire
Oct 28, 2025
Sonja Rosenberg
Oct 27, 2025
Josh Buckley is 5 stars. Courteous, professional and got the job done beautifully.
Phoebe Houghton
Oct 27, 2025
Frank Sweeney
Oct 23, 2025
Matthew explained to me how the drains worked and got me back up and running
Taurus Harris
Oct 23, 2025
Matthew did a great job clearing my tub drain today. He was very professional.
Debora Kelley
Oct 23, 2025
Ryan came out and gave us a free quote. Seemed to be extremely knowledgeable and was very professional in helping us understand why we should replace both the furnace and AC. However, the true stars were Daniel and Landon who fought like champs moving the old equipment down and new equipment up a narrow, steep staircase without damaging a wall. My wife and I were very impressed with these young men. They cleaned up extremely well afterwards and our house has never been warmer. Thanks again for everything!
Shaun Keller
Oct 22, 2025
Matthew came out and checked my property for leaks and was very professional and knowledgeable about common issues found I then home. He also recommended different services that would help to maintain my water heater. Will definitely use again
James Mustin
Oct 21, 2025
Solace replaced both of our AC units when we moved into our new home and also dealt with our leak issue we had. They were kind, efficient and affordable. Will definitely be using them again in the future if any other issues arise.
Rachael Miller
Oct 21, 2025
Michael Alberson did a fabulous job of fixing messed up plumbing problems that I have been dealing with for a while. Terrifically professional, courteous, explanatory, Knowledgeable and right on time!
Cindy Richards
Oct 17, 2025
My experience with the team at Solace Plumbing Heating & Air was absolutely wonderful. I am very pleased with Alex, Ryan, Daniel, Matthew, and Alan. They were knowledgeable, professional, on time, and respectful of our home and property. Genuinely friendly, clearly experienced, and very thorough in their approach to replacing all our ductwork. I would like to extend a special thank you to these technicians for their outstanding service. I highly recommend this company to anyone in need of HVAC services. We will use them again for our system maintenance and servicing. Thank you!
Linda Wilson
Oct 15, 2025
Oscar did an excellent job on checking out my two furnaces, he found a part that was getting weak and he suggested that we replace the part and we took his suggestion and had the part replaced. I am confident that our heating systems are ready for the winter. I have been extremely pleased with the service that I have received from Oscar. He is very knowledgeable and extremely polite. If you are looking for an honest company to take care of your heating, cooling and plumbing issues, I highly recommend SOLACE. Bill Marr
William Marr
Oct 10, 2025
I have a low flow toilet which started running. Matthew called before he arrived, gave me an ETA. I received a text showing who he was. I showed Matthew the problem He gave me my estimate, he got the job done in less than 30 minutes. Also gave me quotes to my email of replacing with a new American Standard toilet and such. Matthew was very professional. Thank you. Andrea Cowart
Andrea Cowart
Oct 09, 2025
Matthew Trice did an amazing job! Customer service and attitude were amazing. Highly recommended ask for Matthew. Explained everything in detail and answered all my questions with patience. You can tell his knowledge and experience! Thanks Mathew!!!
Angel Sepulveda
Oct 07, 2025
Bob Lackey
Oct 02, 2025
Matthew did a great job explaining my issue and took time to explain the steps I needed to take to fix my plumbing issues
Kassandra Bates
Sep 30, 2025
lakeysha currie
Sep 30, 2025
I had a water leak at my well and the leak was under a concrete floor. I had spoken with Michael Claunch and an appointment was set up for Tuesday 9/23 for evaluation and a quote was sent. The price on the quote was good and Michael Claunch and his crew came last Friday 9/26 and did the repair. Excellent work
Dexter Farley
Sep 29, 2025
Drew was great he was professional, and he answered all of my questions and he did a great job
Robert Chalmers
Sep 26, 2025
mike sawyer
Sep 24, 2025
The technicians are professional, courteous, and knowledgeable. They explain the process and answer any questions you may have. I would definitely recommend this company to my family and friends.
stephanie strong
Sep 23, 2025
Giving 4 instead of 5 stars as a result of a new hot water heater installed in my attic. While Matt and Nick did a really good job under extreme conditions (it was at least a 110 degrees in my attic that day), my rating is due to a lack of communication after the sale, which resulted in me paying a roofer out of pocket to reattach flashing and shingles that were (understandably) dislodged when the roof vent pipe was installed. I spoke with Solace a couple of times and was told I would be called when the roofer was scheduled to make the repairs. However, after roughly 10 days and two light rain events during which I was on pins and needles the whole time, I was never called. With a heavy rain forecast for the next two days, and with no word from the company, I decided I could not take the risk of suffering thousands of dollars in water damaged and therefore, made the sensible decision to have the repairs done at my own expense. Note: the following day after the repairs were made, the Solace roofer did show up at 7AM without notice. But obviously at that point he wasn't needed. I genuinely like this company and was never upset, just disappointed in the lack of urgency and communication in what could have had a catastrophic impact on my house. Having said all of that, I would still recommend their service. George Trotter
GT
Sep 19, 2025
I highly recommend Solace. I had a contractor schedule me, however day of they no showed and never had me in the system. I contacted Solace same day and they got a technician out right away. The technician was Drew and he did a fantastic job. He was very friendly, professional, and addressed all of my concerns well. Thank you Drew and team!
Veronica B
Sep 19, 2025
Alex is incredible! He has great customer service, incredible knowledge, and is super helpful. I had questions and he was very informative. He also made sure I was clear on how to best maximize my unit and maintain services. Solace is great, and will continue to be my service provider.
kimberly hamilton
Sep 17, 2025
Appears to be a good job. They were able to come a day early, let us know when they were on the way and completed the job. We had a kitchen faucet, dishwasher and disposal reconnected after remodeling.
Lynn Staggs
Sep 16, 2025
We called Solace in the morning after noticing what wound up being a pinhole leak in the middle of the night, behind drywall. Our plumber, Michael, was out quick, located the leak, and had the pipe repaired in about an hour. We couldnt be happier.
willjon4
Sep 14, 2025
Cedric Dailey
Sep 13, 2025
1. Responded to request for service right away. 2. Michael was friendly, knowledgeable, professional 3. Was not high pressure for certain service
Brenda Bluestein
Sep 12, 2025
We have some plumbing issues and a possible leak in one of our pipes. Michael A. came out and thoroughly diagnosed the problem. He was very communicative and helped us come up with a plan of action to figure out the problem. He returned a few days later with a larger crew and they ran the appropriate tests to get us the information we needed. Everyone on the crew was knowledgable, efficient, polite, and communicated clearly and effectively. This was our first experience with Solace Plumbing and we plan to use them again in the future.
Frank B
Sep 12, 2025
All the staff I dealt with (Molly and Nicole)were very helpful, polite, and knowledgeable. Very quick in responding. Your technician (Oscar Gruber) was very thorough and knowledgeable. He did not mind me following him around and asking questions. Very impressed with his professionalism and skills. Everything working well when he left. I highly recommend Oscar and Solace to anyone.
Ronny Albonetti
Sep 11, 2025
Very responsive, prompt service. Great experience.
Martin Mueller
Sep 09, 2025
Amazing service. Jared was extremely professional courteous and knowledgeable I will definitely be referring this company to any I know that needs their services.
Dominic Ruiz
Sep 05, 2025
Michael Peete
Sep 04, 2025
Solace plumbing work was excellent!! They were quick and clean. Jarrod Napper gave me a direct description of what the problem was, Michael Alberson sat down with me and my wife and let us know exactly what they were going to do and offered direct cost options that gave us a sense of comfort with their work. Crysal and Mike performed their jobs with crafted care and treated us like family. They rerouted my drain lines and their work was done in a timely manner and we were never left without. I recommend them to all of my friends and family. They took every precautionary option in order not to destroy my new floors inside my home and it all worked out.
Tommie Fisher
Sep 04, 2025
Margueretta Dailey
Sep 03, 2025
The technicians were very professional and efficient. They definently lived up to the company name. I am so glad I have plumbers I can rely. Nick and Mathew were so knowledgeable as plumbers.They worked well as a team and got the job done. I felt so confident. No worries. Josh did a good job serving my heat and air. Solace is a good company. They know their business.
Eva Watson
Sep 03, 2025
Excellent service!! I live in Byhalia, MS and wanted to replace two toilets. They came by with a free quote and the next day the toilets were replaced. Very professional, efficient, cleaned up well glad to have their service. Highly recommend.
Six Acres
Sep 03, 2025
Excellent service Mike did a great job explaining issue and solutions . Pricing was good as well. Very professional.
Ronnie Bailey
Aug 29, 2025
Solace was very responsive to our immediate need of a leaking water feed line to the house. Matthew explained the repair options and financing options in detail. Work occurred late into the night to position the work to finish on the following day. Crystal, Nathan, and Michael completed the work. They were very professional, thorough, open to questions and great to work with. We will be recommending Solace when asked who knows good plumbers.
J B
Aug 29, 2025
Nick was my technician and he was awesome! He was efficient and gave me pointers for what to do if there are any problems. He listened to what I needed and also educated me on my toilet type. If I should need them again, this is first place I will call!
Courtnee Hudson
Aug 27, 2025
Great service. The price should be more idetail.
dane bounds
Aug 27, 2025
Ivan Shidlovsky
Aug 26, 2025
We had some plumbing issues that were denied by our former Home Warranty Company. Solace was recommended by a friend and fixed our problems promptly and professionally. Our lead technician, Nick W., worked on our plumbing issues and explained what had to be done and then it was done in a timely manner. I would recommend Solace to anyone that has HVAC or plumbing issues.
Wayne Latham
Aug 26, 2025
Matthew did an excellent job. He walked my husband and I through the process of installing a new heater and the warranty and yearly maintenance. It was a very smooth process. Thank you!
Mare Sims
Aug 25, 2025
Jerrod was very prompt and explained, in detail, what needed to be done. In 3 business days the job was done. He found another leak, which was fixed and added a couple new shut off valves. I am very pleased with the clean up after th work was done. Solace is on the top of my " need a plumber " list.
Ida Ann Wright
Aug 25, 2025
Alex Martin is about his business. I liked how he came in and got to it and resolved the issue quickly. Very respectful!
TL Sardin
Aug 25, 2025
Solace is responsive and knowledgeable. Michael was very professional and courteous!
Gordon Logan
Aug 22, 2025
Our AC went out and another company tried selling us a new unit. A coworker recommended Solace so I called them for a second opinion. Oscar inspected the AC and quickly and accurately diagnosed the issue, which was a broken wire and terminal block. Thanks to his expertise we are up and running again! I highly recommend Solace and Oscar to anyone experiencing any AC issues!
Roman Koch
Aug 22, 2025
Nick is a great technician, respectable and trustworthy.
Susan Harry
Aug 21, 2025
Drew was excellent.
Nirmit Kothari
Aug 19, 2025
Nick was fantastic! Very polite, fast and answered all my questions. Highly recommend.
Robert Microsh
Aug 19, 2025
Drew from Solace was outstanding today. Took great care of my unit and changed out my filter.
Donna Fountain
Aug 19, 2025
Oscar was great explained everything, quickly fixed previous joker's screw up ( not a Solace employee)... apparently it wasn't his first nor will it be his last time following this individual to correct his unprofessionalism... if you have an issue these are the folks you need to call!!! Ps. .. Oscar let me have faith in American Standard and Trane units again... Ask for him by name you wont regret it!
D Mc
Aug 18, 2025
I used to do all plumbing/HVAC with different company in Memphis but lately, they've been misquoting me and not fully doing the work correctly...so I decided to give Solace a call. OMG NIGHT AND DAY!!! Amazing people, great reputable workers and the job was done much better and much more reasonable in pricing! Thank you Solace!
Lockstone Climent
Aug 18, 2025
Oscar did a great job
Dorothy Hill
Aug 18, 2025
We had a drain/sewer backup. Our tech quickly diagnosed the issue and used a motorized snake device to resolved the problem. He was very patient with my questions and answered them all in a courteous and friendly manner. Would use Solace again
Edward White
Aug 17, 2025
My Air Conditioning failed this afternoon (Sunday, 08.17.2025.) One of the hottest days of the year with the humidity off the charts and my wife being disabled and on oxygen had to be repaired today. I called 7 different HVAC companies and they all had availability issues and could not make today with the exception of Solace and Choates. Both, without making promises, said they could promise tomorrow but would try to work me in today if possible. Soon after Solace called and sent a technician to my home. Thank GOD it was just an inexpensive part but it was fixed in no time and with a very fair price. The technician (Josh Buckley) was as professional and polite as he could have been. Solace has earned a customer from now on. He met all our needs and exceeded all of our expectations.
Neil Parris
Aug 17, 2025
They repiped our whole house with very little distribution to our life. The quote was very reasonablefor what it included (sheet rock repair and paint after was included!). Neal, crystal and the crew were amazing. They showed up when they said they would, completed the job within the time frame they said they would and followed up within a week to check and make sure everything was still going great. I would recommend them for any plumbing needs!!
amy Goo
Aug 17, 2025
My technician Oscar was great well knowledgeable and helpful! Thanks
Donnell Alexander
Aug 17, 2025
Excellent service from wonderful people! Our technician, Oscar, was quick and efficient. He was kind and made it easy for us to understand what went wrong and what he did to fix it. Great experience!
Trey Norcross
Aug 14, 2025
Neal and Crystal came out to our home very promptly for a terrible water issue affecting our upstairs bath and foyer. They diagnosed the issue and resolved it within 30 min. Now we have further work that needs to be done, but they have connected us to the appropriate professionals. Thanks to both of you for identifying and giving me alternatives to choose from for my repairs!
Mary Beth Wooten
Aug 14, 2025
If you need to replace a failed Heating and AIr Conditioning System I highly recommend you contact Solace Services for an evaluation and consultation. My very pleasant initial online and phone conversations with Charli Pike resulted in a very quick appointment with installation specialist Ryan Hoskins. Ryan performed a very thorough evaluation of my needs and quickly provided a highly competitive quote and installation schedule. Installers Alan Jackson and Brandan Johnson and plumber Matthew Trice were very efficient, competent, courteous, and clean . Solaces use of technology to communicate their intention and document their work was impressive and inspired confidence. Solace truly provided comfort in a time of distress. Im sure they will do the same for you.
Marty Robbins
Aug 13, 2025
Mike did a great job. So nice
Jimmy Arnold
Aug 12, 2025
Drew was an amazing technician who came out and answered all of our questions and satisfied our needs. Highly recommend him for any work that may need to be done to your HVAC systems. Glad we used Solace!
James Stockman Jr
Aug 07, 2025
Easy to talk too . Great work
Diane Jones
Aug 07, 2025
Lots of worries in the begging but Micheal Neal and Christy did such an amazing job. They were very clear and explained everything through out the entire process. We are so grateful to have had such a professional team ease our worries!
Vanessa Abby
Aug 07, 2025
This company earned 5 stars from us, and we highly recommend. Very responsive and exceptional communication between Charli and Rebecca from call center/dispatch all the way through the repair process. Our technician (Alex) was professional, knowledgeable and friendly. He took the time to show me the problem after doing a thorough system check and gave me tips on keeping the system running. Solace was priced very fairly and had us up and running quickly. They even made the extra effort to follow the day afterwards to ensure we were good to go. Thank you for doing an Outstanding job and Amazing customer service!!
Matt Gibson
Aug 07, 2025
This was for a tankless water heater service. Nick was great!!
WILLIAM FEILD
Aug 05, 2025
5-30-25 Everybody is Nice BUT I got a new AC unit installed this spring. I guess these guys are one of the best of the AC con artists! All these companies try to charge you as much as you are willing to pay. They installed a 3k system and charged 10k. They wanted to charge me 14-16k. All they say is how much do you want your monthly payments to be? Like mofos I don't care about that I care about rhe overall price!! The fact that they had 6-7k worth of labor and they didn't have proper tools for install and one of the workers had the audacity to say we should charge more made me laugh in their face. ALL AC companies have gone from being skilled to unskilled but charging top dollar. (Owner needs to set up a tool program for workers where if they have all tools needed they get a little more per hr. Also set up training spots in warehouse that workers can learn installs instead of on the customer's house) Sending someone to cut base boards with a box cutter is kind of funny. All in all the install seemed to turn out good. The manager/owner showed up to do some of the install. They did good work but also had newbie issues along the way like falling through ceiling. Poor sodering on connections. I just hope these guys did well enough that my unit last like it should. A new unit install and they already had concernes of freon for the unit. Update: 8-5-25 Looks like due to initial instal the air handler had to be replaced. It was making a bubbly noise every now and then. Josh came by and did a much better sodering job at the inside and outside unit. The unit seems to be running much better and sounding good. He seemed to be the most knowledgeable one so far. Hopefully this is the last issue and I survive much further past the 1 year warranty.
Stephen Barber
Aug 04, 2025
It was a 100 degrees or more and Michael and crystal worked on our hot water tank for quite a while. They were successful in fixing the problem. 2 amazing young people who never quit even though they were missing a part. Molly is so sweet and Nichole dry helpful. I would never use any other than solace plumbing and a/c. Thank you all.
Sandy Long
Aug 04, 2025
Drew was awesome, timely, friendly and my units are sparkling! Ill be requesting him for my cleaning everytime!
Lyndsay Gray
Aug 04, 2025
Kevin Kim
Aug 04, 2025
Laurie Jones
Aug 03, 2025
robbie vanscoy
Aug 03, 2025
Great experience with Solace. Very professional and helpful in our time of need. Micheal and Neal did a great job and got us fixed up. Both techs knew there stuff and would we would recommend them to anyone! Thank you guys and the whole team at Solace!
Robert Holliman
Aug 02, 2025
We had a plumbing leak, solace was able to come out to help find the leak and quickly got it shut off. They were back the same week to run us a new line. Micheal and Neil did a great job, super friendly and knowledgeable! Was a great experience!! We would recommend these guys and Solace to anyone and everyone.
Haleigh Ferguson
Aug 02, 2025
The technician Drew was super friendly and my dog loved him. Seemed like he took care of some possible rodents that could have been surrounding my outdoor HVAC. Nevertheless everything quick and painless.
Daniel
Aug 01, 2025
Drew was very polite, excellent service, timely arrival!
Amber Curry
Aug 01, 2025
This company has 5 stars for a reason! From the time the answer the phone until the end of the visit, top notch service across the board! Drew came out and took care of my parents unit last week. They cannot work these reviews so I wanted to thank him for truly caring and not taking advantage of. He helped so much! Thank you so much for the amazing customer service from start to finish! Will definitely recommend them!
Matt Harrison
Aug 01, 2025
Drew is fantastic and very good at what he does fixed the issue quick and is very respectful and very professional if you need any hvac needs call solace and ask for drew as your preferred technician. Thanks again drew.
Sharath P
Aug 01, 2025
Drew, is very knowledgeable in his trade. He was able to sit down with me explain all my problems in detail and provide solutions with many options. 10 out of 10 Service
Bobby Cleveland
Aug 01, 2025
Drew was awesome! Our air wasnt working properly, and he quickly diagnosed the issue. He cleaned our system thoroughly and had everything up and running in no time. He explained everything to us & was very professional. Highly recommend Solace Plumbing, Heating & Air!
Heather
Aug 01, 2025
Drew Layton was great.
Benton Garrison
Aug 01, 2025
Huge shoutout to Drew Layton! He goes above and beyond to make sure his customers are taken care of! Drew works tirelessly to get the job done with 100% customer satisfaction. If you are in need of some heating and air services, reach out to Drew and he will go the extra mile to ensure you are taken care of. Highly recommend! Thanks Drew for all that you do!
Adam Martin
Aug 01, 2025
Drew Layton with Solace was amazing and took care of me and my family. Great customer service, definitely recommend for HVAC services because of the Drew.
Matthew Pennington
Aug 01, 2025
Drew Layton was great! Hey was very professional and able to answer all my questions and take care of our issues and made it very easy. Will always recommend Solace. Drew had amazing customer service
Aaron Helms
Aug 01, 2025
I stumbled upon Solace Plumbing & Heating when my water heater gave out. Although it was after office hours, Solace office personnel returned my call and technicians were at my home early the next morning. Since then, they have become my go to team for all my air, plumbing and heating needs. Their technicians are punctual, professional and knowledgeable in their fields. Everyone, from the office personnel to the service technicians, are courteous and empathetic taking time to explain every detail. It is a comfort to have a trusted team to call upon.
Cassandra Thompson
Aug 01, 2025
Herbert Bridges
Jul 31, 2025
Rebecca Oliver was so helpful with my family and I getting our HVAC problems solved.
Kristin Henning
Jul 31, 2025
Had a very good experience using Solace plumbing service. The customer service was excellent and Matthew provided great work. Thanks Solace!
Kayla McNeily Payne
Jul 31, 2025
Oscar was very knowledgeable about the system. Took time explan. Great customer service i would also like to include Landon Elliott he was a delight to work with this young man knows the meaning of customers service!!! I don't know all the guys name i would like to thank them all.....
Kaye Mcclatcher
Jul 31, 2025
Drew was great five experience very personal and friendly and gave great information and fixed the issue very fast. And if you call solace for hvac ask for Drew he is great. You can't ask for a better technician
Deijzah
Jul 31, 2025
Michael Alberson and Michael Claunch did an outstanding job replacing our hot water heater. From start to finish, their professionalism, efficiency, and attention to detail were top-notch. They arrived on time, explained everything clearly, and made sure the installation was done perfectly. They also took the time to clean up thoroughly afterward and ensure everything was working as it should. We truly appreciated their high level of service and would absolutely recommend them to anyone in need of plumbing work. Thank you both for making a stressful situation so smooth and easy!
Whitney Conner
Jul 31, 2025
From the initial phone call to the completion of the job, Solace was 5 Stars! Thanks for taking such good care of us!
Lois Parker
Jul 31, 2025
Alex did a great job. He was kind and courteous. It was 98 and after hours but he came out and got our system up and working. I would certainly recommend him and Solace Plumbing heating and air. Thank you.
Don Bollinger
Jul 30, 2025
Drew is great! Hes knowledgeable & friendly, efficient, and very professional. Great team!! Excellent job, Solace!!!!
Jori Reynn
Jul 30, 2025
Our A/C was struggling in the heat, Solace was able to send out a technician, Alex, who was great. He was able to calibrate the system and its now keeping us cool. We're glad to stay with Solace for our HVAC needs and appreciate the work done by Alex!
Jacob Wiley
Jul 30, 2025
These guys were amazing all around. We had an HVAC issue and they were out the next day to check it out. We came up with a repair that was flexible and easy to understand. They installed everything the very next day. The technicians even fixed/corrected some other things they found that wasnt installed right with our other HVACs. Solace may not be the cheapest option, but they stand by their work and get it done right the first time.
Eric Posey
Jul 30, 2025
Drew was very thorough, walked me around all the troubleshooting and was very honest! He came out quickly and resolved our issue!
Sarah Farrar
Jul 29, 2025
Josh Buckley has been exceedingly helpful every time we've run into an issue with our air conditioning! With clear communication and quick solutions for a unit that has been giving us some trouble for some time, we've been exceedingly happy with his and Solace's help. Definitely worth giving Solace a call if you're running into any AC issues. :)
GXC Bartlett
Jul 29, 2025
Solace Heating and Air never disappoints!!! Today Drew came out for a routine maintenance checkup on my AC and could not have been any more pleasant and helpful!! So very professional and knowledgeable! Had some great extra tips for me on my AC and just nice to have around! All of the Solace technicians that have been out, have been extremely professional, well-mannered and made me feel extremely safe when they are in my home! As a woman, I appreciate this more than you know! Thanks again Drew!
Wednesdee Canale
Jul 29, 2025
The HVAC service industry is not for the faint of heart. Its physically demanding, can have long hours, and all while giving VIP customer service. I highly recommend Solace Plumbing, Heating & Air. Their technician, Oscar, made my HVAC system run better than it has in 15 years. Oscar was knowledgeable, organized, safe, and left his work area clean. Its refreshing to see our next generation working hard and being professional. If you are looking for honest and quality work, Solace Plumbing, Heating & Air is for you!
Tonya Escue
Jul 28, 2025
Ive been having freon added to our system every year for a while now. I finally decided to get it diagnosed and gave Solace a call. Even in the middle of summer I was able to get a quick appointment. Josh Buckley came out and had found the leak in the first 10 minutes. He had a quote ready before he walked back in the door and fixed and running quick! I was happy enough to signup for their annual service so I can keep these units running as long as possible. Thanks again Josh and Solace!
Michael Kendall
Jul 28, 2025
They are the best at what they do
Clay Lovett
Jul 28, 2025
I cant say enough good things about my experience with Solace! The AC went out last night and I called them first thing this morning. The lady I spoke with on the phone was very sweet and was able to get me in the same day. Alex, the technician, was very friendly, knowledgeable and able to diagnose the issue and resolve it in a little under 2 hours. I would leave 10 stars but I cant so I guess 5 will have to do! So appreciative of your professionalism and promptness in this crazy summer heat!
Kelsie Keel
Jul 28, 2025
Josh has serviced our HVAC system many times and he is a pleasure to work with.he is friendly, knowledgeable, timely and communicative. We appreciate all that he has done for us. When we call Solace for anythingJosh is our first choice. Thanks Josh!!!
Michelle Middlecoff
Jul 28, 2025
Drew was extremely helpful and very pleasant to work with.
Amy Sutton
Jul 28, 2025
Drew was excellent and professional
Carter Sutton
Jul 26, 2025
I just needed a checkup for my AC and Oscar delivered. Everything is great and he was great on letting me know what was going on. Thank you!
ashley calliham
Jul 25, 2025
Tyler Staggs
Jul 25, 2025
Michael installed a very difficult kitchen faucet for us and he did a great job. I certainly recommend him for any plumbing job
Lottie Bagwell
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