Most Recent Reviews (670)
Oct 10, 2025
I have a low flow toilet which started running.
Matthew called before he arrived, gave me an ETA. I received a text showing who he was. I showed Matthew the problem
He gave me my estimate, he got the job done in less than 30 minutes. Also gave me quotes to my email of replacing with a new American Standard toilet and such. Matthew was very professional. Thank you. Andrea Cowart
Oct 09, 2025
Matthew Trice did an amazing job! Customer service and attitude were amazing. Highly recommended ask for Matthew. Explained everything in detail and answered all my questions with patience. You can tell his knowledge and experience! Thanks Mathew!!!
Oct 07, 2025
Oct 02, 2025
Matthew did a great job explaining my issue and took time to explain the steps I needed to take to fix my plumbing issues
Sep 30, 2025
Sep 30, 2025
I had a water leak at my well and the leak was under a concrete floor.
I had spoken with Michael Claunch and an appointment was set up for Tuesday 9/23 for evaluation and a quote was sent. The price on the quote was good and Michael Claunch and his crew came last Friday 9/26 and did the repair.
Excellent work
Sep 29, 2025
Drew was great he was professional, and he answered all of my questions and he did a great job
Sep 26, 2025
Sep 24, 2025
The technicians are professional, courteous, and knowledgeable. They explain the process and answer any questions you may have. I would definitely recommend this company to my family and friends.
Sep 23, 2025
Giving 4 instead of 5 stars as a result of a new hot water heater installed in my attic. While Matt and Nick did a really good job under extreme conditions (it was at least a 110 degrees in my attic that day), my rating is due to a lack of communication after the sale, which resulted in me paying a roofer out of pocket to reattach flashing and shingles that were (understandably) dislodged when the roof vent pipe was installed. I spoke with Solace a couple of times and was told I would be called when the roofer was scheduled to make the repairs. However, after roughly 10 days and two light rain events during which I was on pins and needles the whole time, I was never called. With a heavy rain forecast for the next two days, and with no word from the company, I decided I could not take the risk of suffering thousands of dollars in water damaged and therefore, made the sensible decision to have the repairs done at my own expense. Note: the following day after the repairs were made, the Solace roofer did show up at 7AM without notice. But obviously at that point he wasn't needed. I genuinely like this company and was never upset, just disappointed in the lack of urgency and communication in what could have had a catastrophic impact on my house. Having said all of that, I would still recommend their service.
George Trotter
Sep 19, 2025
I highly recommend Solace. I had a contractor schedule me, however day of they no showed and never had me in the system. I contacted Solace same day and they got a technician out right away. The technician was Drew and he did a fantastic job. He was very friendly, professional, and addressed all of my concerns well. Thank you Drew and team!
Sep 19, 2025
Alex is incredible! He has great customer service, incredible knowledge, and is super helpful. I had questions and he was very informative. He also made sure I was clear on how to best maximize my unit and maintain services. Solace is great, and will continue to be my service provider.
Sep 17, 2025
Appears to be a good job. They were able to come a day early, let us know when they were on the way and completed the job. We had a kitchen faucet, dishwasher and disposal reconnected after remodeling.
Sep 16, 2025
We called Solace in the morning after noticing what wound up being a pinhole leak in the middle of the night, behind drywall. Our plumber, Michael, was out quick, located the leak, and had the pipe repaired in about an hour. We couldnt be happier.
Sep 14, 2025
Sep 13, 2025
1. Responded to request for service right away. 2. Michael was friendly, knowledgeable, professional 3. Was not high pressure for certain service
Sep 12, 2025
We have some plumbing issues and a possible leak in one of our pipes. Michael A. came out and thoroughly diagnosed the problem. He was very communicative and helped us come up with a plan of action to figure out the problem. He returned a few days later with a larger crew and they ran the appropriate tests to get us the information we needed. Everyone on the crew was knowledgable, efficient, polite, and communicated clearly and effectively. This was our first experience with Solace Plumbing and we plan to use them again in the future.
Sep 12, 2025
All the staff I dealt with (Molly and Nicole)were very helpful, polite, and knowledgeable. Very quick in responding. Your technician (Oscar Gruber) was very thorough and knowledgeable. He did not mind me following him around and asking questions. Very impressed with his professionalism and skills. Everything working well when he left. I highly recommend Oscar and Solace to anyone.
Sep 11, 2025
Very responsive, prompt service. Great experience.
Sep 09, 2025
Amazing service. Jared was extremely professional courteous and knowledgeable I will definitely be referring this company to any I know that needs their services.
Sep 05, 2025
Sep 04, 2025
Solace plumbing work was excellent!! They were quick and clean. Jarrod Napper gave me a direct description of what the problem was, Michael Alberson sat down with me and my wife and let us know exactly what they were going to do and offered direct cost options that gave us a sense of comfort with their work. Crysal and Mike performed their jobs with crafted care and treated us like family. They rerouted my drain lines and their work was done in a timely manner and we were never left without. I recommend them to all of my friends and family. They took every precautionary option in order not to destroy my new floors inside my home and it all worked out.
Sep 04, 2025
Sep 03, 2025
The technicians were very professional and efficient. They definently lived up to the company name. I am so glad I have plumbers I can rely. Nick and Mathew were so knowledgeable as plumbers.They worked well as a team and got the job done. I felt so confident. No worries. Josh did a good job serving my heat and air. Solace is a good company. They know their business.
Sep 03, 2025
Excellent service!! I live in Byhalia, MS and wanted to replace two toilets. They came by with a free quote and the next day the toilets were replaced. Very professional, efficient, cleaned up well glad to have their service. Highly recommend.
Sep 03, 2025
Excellent service Mike did a great job explaining issue and solutions . Pricing was good as well. Very professional.
Aug 29, 2025
Solace was very responsive to our immediate need of a leaking water feed line to the house. Matthew explained the repair options and financing options in detail. Work occurred late into the night to position the work to finish on the following day. Crystal, Nathan, and Michael completed the work. They were very professional, thorough, open to questions and great to work with. We will be recommending Solace when asked who knows good plumbers.
Aug 29, 2025
Nick was my technician and he was awesome! He was efficient and gave me pointers for what to do if there are any problems. He listened to what I needed and also educated me on my toilet type. If I should need them again, this is first place I will call!
Aug 27, 2025
Great service. The price should be more idetail.
Aug 27, 2025
Aug 26, 2025
We had some plumbing issues that were denied by our former Home Warranty Company. Solace was recommended by a friend and fixed our problems promptly and professionally. Our lead technician, Nick W., worked on our plumbing issues and explained what had to be done and then it was done in a timely manner.
I would recommend Solace to anyone that has HVAC or plumbing issues.
Aug 26, 2025
Matthew did an excellent job. He walked my husband and I through the process of installing a new heater and the warranty and yearly maintenance. It was a very smooth process. Thank you!
Aug 25, 2025
Jerrod was very prompt and explained, in detail, what needed to be done. In 3 business days the job was done. He found another leak, which was fixed and added a couple new shut off valves. I am very pleased with the clean up after th work was done. Solace is on the top of my " need a plumber " list.
Aug 25, 2025
Alex Martin is about his business. I liked how he came in and got to it and resolved the issue quickly. Very respectful!
Aug 25, 2025
Solace is responsive and knowledgeable. Michael was very professional and courteous!
Aug 22, 2025
Our AC went out and another company tried selling us a new unit. A coworker recommended Solace so I called them for a second opinion.
Oscar inspected the AC and quickly and accurately diagnosed the issue, which was a broken wire and terminal block. Thanks to his expertise we are up and running again!
I highly recommend Solace and Oscar to anyone experiencing any AC issues!
Aug 22, 2025
Nick is a great technician, respectable and trustworthy.
Aug 21, 2025
Drew was excellent.
Aug 19, 2025
Nick was fantastic! Very polite, fast and answered all my questions. Highly recommend.
Aug 19, 2025
Drew from Solace was outstanding today. Took great care of my unit and changed out my filter.
Aug 19, 2025
Oscar was great explained everything, quickly fixed previous joker's screw up ( not a Solace employee)... apparently it wasn't his first nor will it be his last time following this individual to correct his unprofessionalism... if you have an issue these are the folks you need to call!!! Ps.
.. Oscar let me have faith in American Standard and Trane units again... Ask for him by name you wont regret it!
Aug 18, 2025
I used to do all plumbing/HVAC with different company in Memphis but lately, they've been misquoting me and not fully doing the work correctly...so I decided to give Solace a call. OMG NIGHT AND DAY!!! Amazing people, great reputable workers and the job was done much better and much more reasonable in pricing! Thank you Solace!
Aug 18, 2025
Oscar did a great job
Aug 18, 2025
We had a drain/sewer backup. Our tech quickly diagnosed the issue and used a motorized snake device to resolved the problem. He was very patient with my questions and answered them all in a courteous and friendly manner. Would use Solace again
Aug 17, 2025
My Air Conditioning failed this afternoon (Sunday, 08.17.2025.) One of the hottest days of the year with the humidity off the charts and my wife being disabled and on oxygen had to be repaired today. I called 7 different HVAC companies and they all had availability issues and could not make today with the exception of Solace and Choates. Both, without making promises, said they could promise tomorrow but would try to work me in today if possible. Soon after Solace called and sent a technician to my home. Thank GOD it was just an inexpensive part but it was fixed in no time and with a very fair price. The technician (Josh Buckley) was as professional and polite as he could have been. Solace has earned a customer from now on. He met all our needs and exceeded all of our expectations.
Aug 17, 2025
They repiped our whole house with very little distribution to our life. The quote was very reasonablefor what it included (sheet rock repair and paint after was included!). Neal, crystal and the crew were amazing. They showed up when they said they would, completed the job within the time frame they said they would and followed up within a week to check and make sure everything was still going great.
I would recommend them for any plumbing needs!!
Aug 17, 2025
My technician Oscar was great well knowledgeable and helpful! Thanks
Aug 17, 2025
Excellent service from wonderful people! Our technician, Oscar, was quick and efficient. He was kind and made it easy for us to understand what went wrong and what he did to fix it. Great experience!
Aug 14, 2025
Neal and Crystal came out to our home very promptly for a terrible water issue affecting our upstairs bath and foyer.
They diagnosed the issue and resolved it within 30 min. Now we have further work that needs to be done, but they have connected us to the appropriate professionals.
Thanks to both of you for identifying and giving me alternatives to choose from for my repairs!
Aug 14, 2025
If you need to replace a failed Heating and AIr Conditioning System I highly recommend you contact Solace Services for an evaluation and consultation. My very pleasant initial online and phone conversations with Charli Pike resulted in a very quick appointment with installation specialist Ryan Hoskins. Ryan performed a very thorough evaluation of my needs and quickly provided a highly competitive quote and installation schedule. Installers Alan Jackson and Brandan Johnson and plumber Matthew Trice were very efficient, competent, courteous, and clean . Solaces use of technology to communicate their intention and document their work was impressive and inspired confidence. Solace truly provided comfort in a time of distress. Im sure they will do the same for you.
Aug 13, 2025
Mike did a great job. So nice
Aug 12, 2025
Drew was an amazing technician who came out and answered all of our questions and satisfied our needs. Highly recommend him for any work that may need to be done to your HVAC systems. Glad we used Solace!
Aug 07, 2025
Easy to talk too . Great work
Aug 07, 2025
Lots of worries in the begging but Micheal Neal and Christy did such an amazing job. They were very clear and explained everything through out the entire process. We are so grateful to have had such a professional team ease our worries!
Aug 07, 2025
This company earned 5 stars from us, and we highly recommend. Very responsive and exceptional communication between Charli and Rebecca from call center/dispatch all the way through the repair process. Our technician (Alex) was professional, knowledgeable and friendly. He took the time to show me the problem after doing a thorough system check and gave me tips on keeping the system running. Solace was priced very fairly and had us up and running quickly. They even made the extra effort to follow the day afterwards to ensure we were good to go. Thank you for doing an Outstanding job and Amazing customer service!!
Aug 07, 2025
This was for a tankless water heater service. Nick was great!!
Aug 05, 2025
5-30-25
Everybody is Nice BUT
I got a new AC unit installed this spring. I guess these guys are one of the best of the AC con artists! All these companies try to charge you as much as you are willing to pay. They installed a 3k system and charged 10k. They wanted to charge me 14-16k. All they say is how much do you want your monthly payments to be? Like mofos I don't care about that I care about rhe overall price!!
The fact that they had 6-7k worth of labor and they didn't have proper tools for install and one of the workers had the audacity to say we should charge more made me laugh in their face. ALL AC companies have gone from being skilled to unskilled but charging top dollar. (Owner needs to set up a tool program for workers where if they have all tools needed they get a little more per hr. Also set up training spots in warehouse that workers can learn installs instead of on the customer's house) Sending someone to cut base boards with a box cutter is kind of funny.
All in all the install seemed to turn out good. The manager/owner showed up to do some of the install. They did good work but also had newbie issues along the way like falling through ceiling. Poor sodering on connections. I just hope these guys did well enough that my unit last like it should. A new unit install and they already had concernes of freon for the unit.
Update: 8-5-25
Looks like due to initial instal the air handler had to be replaced. It was making a bubbly noise every now and then. Josh came by and did a much better sodering job at the inside and outside unit. The unit seems to be running much better and sounding good. He seemed to be the most knowledgeable one so far. Hopefully this is the last issue and I survive much further past the 1 year warranty.
Aug 04, 2025
It was a 100 degrees or more and Michael and crystal worked on our hot water tank for quite a while. They were successful in fixing the problem. 2 amazing young people who never quit even though they were missing a part. Molly is so sweet and Nichole dry helpful. I would never use any other than solace plumbing and a/c. Thank you all.
Aug 04, 2025
Drew was awesome, timely, friendly and my units are sparkling! Ill be requesting him for my cleaning everytime!
Aug 04, 2025
Aug 04, 2025
Aug 03, 2025
Aug 03, 2025
Great experience with Solace. Very professional and helpful in our time of need. Micheal and Neal did a great job and got us fixed up. Both techs knew there stuff and would we would recommend them to anyone! Thank you guys and the whole team at Solace!
Aug 02, 2025
We had a plumbing leak, solace was able to come out to help find the leak and quickly got it shut off. They were back the same week to run us a new line. Micheal and Neil did a great job, super friendly and knowledgeable! Was a great experience!! We would recommend these guys and Solace to anyone and everyone.
Aug 02, 2025
The technician Drew was super friendly and my dog loved him. Seemed like he took care of some possible rodents that could have been surrounding my outdoor HVAC. Nevertheless everything quick and painless.
Aug 01, 2025
Drew was very polite, excellent service, timely arrival!
Aug 01, 2025
This company has 5 stars for a reason! From the time the answer the phone until the end of the visit, top notch service across the board! Drew came out and took care of my parents unit last week. They cannot work these reviews so I wanted to thank him for truly caring and not taking advantage of. He helped so much! Thank you so much for the amazing customer service from start to finish! Will definitely recommend them!
Aug 01, 2025
Drew is fantastic and very good at what he does fixed the issue quick and is very respectful and very professional if you need any hvac needs call solace and ask for drew as your preferred technician. Thanks again drew.
Aug 01, 2025
Drew, is very knowledgeable in his trade. He was able to sit down with me explain all my problems in detail and provide solutions with many options. 10 out of 10 Service
Aug 01, 2025
Drew was awesome! Our air wasnt working properly, and he quickly diagnosed the issue. He cleaned our system thoroughly and had everything up and running in no time. He explained everything to us & was very professional. Highly recommend Solace Plumbing, Heating & Air!
Aug 01, 2025
Drew Layton was great.
Aug 01, 2025
Huge shoutout to Drew Layton! He goes above and beyond to make sure his customers are taken care of! Drew works tirelessly to get the job done with 100% customer satisfaction. If you are in need of some heating and air services, reach out to Drew and he will go the extra mile to ensure you are taken care of. Highly recommend! Thanks Drew for all that you do!
Aug 01, 2025
Drew Layton with Solace was amazing and took care of me and my family. Great customer service, definitely recommend for HVAC services because of the Drew.
Aug 01, 2025
Drew Layton was great! Hey was very professional and able to answer all my questions and take care of our issues and made it very easy. Will always recommend Solace. Drew had amazing customer service
Aug 01, 2025
I stumbled upon Solace Plumbing & Heating when my water heater gave out. Although it was after office hours, Solace office personnel returned my call and technicians were at my home early the next morning. Since then, they have become my go to team for all my air, plumbing and heating needs. Their technicians are punctual, professional and knowledgeable in their fields. Everyone, from the office personnel to the service technicians, are courteous and empathetic taking time to explain every detail. It is a comfort to have a trusted team to call upon.
Aug 01, 2025
Jul 31, 2025
Rebecca Oliver was so helpful with my family and I getting our HVAC problems solved.
Jul 31, 2025
Had a very good experience using Solace plumbing service. The customer service was excellent and Matthew provided great work. Thanks Solace!
Jul 31, 2025
Oscar was very knowledgeable about the system. Took time explan. Great customer service i would also like to include Landon Elliott he was a delight to work with this young man knows the meaning of customers service!!! I don't know all the guys name i would like to thank them all.....
Jul 31, 2025
Drew was great five experience very personal and friendly and gave great information and fixed the issue very fast. And if you call solace for hvac ask for Drew he is great. You can't ask for a better technician
Jul 31, 2025
Michael Alberson and Michael Claunch did an outstanding job replacing our hot water heater. From start to finish, their professionalism, efficiency, and attention to detail were top-notch. They arrived on time, explained everything clearly, and made sure the installation was done perfectly. They also took the time to clean up thoroughly afterward and ensure everything was working as it should. We truly appreciated their high level of service and would absolutely recommend them to anyone in need of plumbing work. Thank you both for making a stressful situation so smooth and easy!
Jul 31, 2025
From the initial phone call to the completion of the job, Solace was 5 Stars! Thanks for taking such good care of us!
Jul 31, 2025
Alex did a great job. He was kind and courteous. It was 98 and after hours but he came out and got our system up and working. I would certainly recommend him and Solace Plumbing heating and air. Thank you.
Jul 30, 2025
Drew is great! Hes knowledgeable & friendly, efficient, and very professional. Great team!! Excellent job, Solace!!!!
Jul 30, 2025
Our A/C was struggling in the heat, Solace was able to send out a technician, Alex, who was great. He was able to calibrate the system and its now keeping us cool.
We're glad to stay with Solace for our HVAC needs and appreciate the work done by Alex!
Jul 30, 2025
These guys were amazing all around. We had an HVAC issue and they were out the next day to check it out. We came up with a repair that was flexible and easy to understand. They installed everything the very next day. The technicians even fixed/corrected some other things they found that wasnt installed right with our other HVACs. Solace may not be the cheapest option, but they stand by their work and get it done right the first time.
Jul 30, 2025
Drew was very thorough, walked me around all the troubleshooting and was very honest! He came out quickly and resolved our issue!
Jul 29, 2025
Josh Buckley has been exceedingly helpful every time we've run into an issue with our air conditioning! With clear communication and quick solutions for a unit that has been giving us some trouble for some time, we've been exceedingly happy with his and Solace's help. Definitely worth giving Solace a call if you're running into any AC issues. :)
Jul 29, 2025
Solace Heating and Air never disappoints!!! Today Drew came out for a routine maintenance checkup on my AC and could not have been any more pleasant and helpful!! So very professional and knowledgeable! Had some great extra tips for me on my AC and just nice to have around! All of the Solace technicians that have been out, have been extremely professional, well-mannered and made me feel extremely safe when they are in my home! As a woman, I appreciate this more than you know! Thanks again Drew!
Jul 29, 2025
The HVAC service industry is not for the faint of heart. Its physically demanding, can have long hours, and all while giving VIP customer service. I highly recommend Solace Plumbing, Heating & Air. Their technician, Oscar, made my HVAC system run better than it has in 15 years. Oscar was knowledgeable, organized, safe, and left his work area clean. Its refreshing to see our next generation working hard and being professional. If you are looking for honest and quality work, Solace Plumbing, Heating & Air is for you!
Jul 28, 2025
Ive been having freon added to our system every year for a while now. I finally decided to get it diagnosed and gave Solace a call. Even in the middle of summer I was able to get a quick appointment. Josh Buckley came out and had found the leak in the first 10 minutes. He had a quote ready before he walked back in the door and fixed and running quick! I was happy enough to signup for their annual service so I can keep these units running as long as possible. Thanks again Josh and Solace!
Jul 28, 2025
They are the best at what they do
Jul 28, 2025
I cant say enough good things about my experience with Solace! The AC went out last night and I called them first thing this morning. The lady I spoke with on the phone was very sweet and was able to get me in the same day. Alex, the technician, was very friendly, knowledgeable and able to diagnose the issue and resolve it in a little under 2 hours. I would leave 10 stars but I cant so I guess 5 will have to do! So appreciative of your professionalism and promptness in this crazy summer heat!
Jul 28, 2025
Josh has serviced our HVAC system many times and he is a pleasure to work with.he is friendly, knowledgeable, timely and communicative. We appreciate all that he has done for us. When we call Solace for anythingJosh is our first choice. Thanks Josh!!!
Jul 28, 2025
Drew was extremely helpful and very pleasant to work with.
Jul 28, 2025
Drew was excellent and professional
Jul 26, 2025
I just needed a checkup for my AC and Oscar delivered. Everything is great and he was great on letting me know what was going on. Thank you!
Jul 25, 2025
Jul 25, 2025
Michael installed a very difficult kitchen faucet for us and he did a great job. I certainly recommend him for any plumbing job
Jul 25, 2025
Drew was our technician- he was punctual, courteous, and knowledgeable. He corrected our problem and even showed before and after photos of the cleaning. Highly recommend Drew!
Jul 24, 2025
Michael A came out in a timely manner and helped resolve the issue that others couldnt.
Jul 23, 2025
Quick and solved the problem
Jul 23, 2025
Alex is very professional, he explained what happened and what he had to do to correct the problem. He explained in a language that was easy to understand. Thank you,
Jul 23, 2025
We have used Solace Plumbing for water heater repair and scheduled kitchen equipment replacement at the Raffertys in Jackson recently and been extremely pleased with their work. In particular, Jarrod Napper has been extremely professional, competent, hardworking, and accommodating. We will not hesitate to call upon them in the future.
Jul 23, 2025
drew layton was our hvac tech and he was very professional and ran a leak detection at our home. He was honest and explained things very clearly. Truly an asset to the Solace company!!!!!
Jul 22, 2025
Matthew did a great job explaining repair options to help me get my issues taken care of
Jul 22, 2025
Nick was very helpful, knowledgeable, and professional.
Jul 22, 2025
Michael and Crystal did an awesome job. They were helpful and repaired the service quickly! I recommend them anytime!
Jul 22, 2025
Alex showed up quick and early. Texted AND called first! He was very knowledgeable and had answers for all my questions. Gave me options and choices for service. Best of all Alex had a positive outlook, friendly demeanor and felt confident he was going to resolve the issue!
Jul 22, 2025
Drew is a great tec, friendly and knowledgeable
Will recommend
Jul 22, 2025
Summer storms caused irreparable damage to our condenser and it needed to be replaced right in the hottest part of July. We called Solace for the first time because we were getting the runaround with our previous service. Not only did Ryan come out the same night after the issue was diagnosed, he walked us through the problem and gave us multiple solutions. Even though it was already late at night, he was able to get some volunteers to get our AC back running the next morning on a day when they wouldn't normally install! Excellent customer service all around. Shout out to Daniel and Landon for coming in on such short notice and working through the issue to get us out of the heat when we needed it most.
Jul 22, 2025
If a clogged drain can result in good experience I had one today. From the call to schedule an appointment the young lady was very professional, sounded concerned and wanted to help with my problem. Hard to believe same day service, excellent price and EXCELLENT service man( Matthew Trice.). Just a dreaded issue that Solace staff made the day quite tolerable,.
Sincerely
Jim mynatt
Jul 21, 2025
Drew came out today, and gave a five star experience. Very personable and professional.
Jul 20, 2025
Solace has been incredible. We have a monthly plan with them and if we ever have a moment where we need them to come check something, they are there so quick!
Jul 19, 2025
Highly recommend Solace Plumbing Heating and Air! Our air conditioning went out on a Saturday and temps were climbing near 100 degrees outside. They were quick to respond and had a technician, Alex, out within a couple of hours. Their customer service is excellent. They deserve five stars for their professionalism, communication and service. Alex called to let us know he was on the way, arrived at the time he told us hed arrive and quickly accessed our problem and got us up and running. He was extremely knowledgeable. I had no doubt we were in good hands. No homeowner wants to deal with a hvac issue, but Alex and Solace took great care of us and will always be our first call. Great job Alex!
Jul 19, 2025
He was fantastic! Took care of our A/C problem and was super helpful and friendly. My wife was even at work and drove all the way to her job to get the key so he could fix the problem. Would highly recommend!
Jul 19, 2025
Alex was great.
Jul 18, 2025
Drew Layton was very knowledgeable and professional! Thank yall for being so quick to show up for our A/C emergency!
Jul 18, 2025
Really awesome and friendly! Super easy visit! Drew came out to see us!
Jul 18, 2025
We are so Happy we chose Solace!!! Our family is a part of the Peace of Mind Membership and we recently had Oscar come out to Maintenance both of our units to make sure they were tuned up and ready for the upcoming hot summer. He cleaned the outside condensers, change the filters, and programmed the thermostat exactly the way we like it! Oscar was very efficient and kind. So glad we chose Solace!
Jul 18, 2025
Solace consistently provides great service and good communication. I keep requesting Drew because he is respectful, honest, and fair. Its also helpful to have the same person come out because they remember the last time and less is lost in translation. Thank you!
Jul 18, 2025
Excellent service. Highly recommended.
Jul 18, 2025
Great job. Made sure everything was working as it should and explained what was repaired.
Jul 18, 2025
Great tech. Worked hard on getting my system backup and running at peak performance.
Jul 18, 2025
Alex took the time to take care of every request we needed for our business. He took care of all the worries and needs that we needed. Alex Martin is a great benefit to Solace.
Rebecca Oliver did an awesome job setting everything up and taken care of our branch getting air. I would recommend her for customer service support to anyone! She is the best to work with!
Jul 18, 2025
My wife and I purchased a home that had several plumbing issues. Michael came out to do a walk through. He was professional and very knowledgeable. He sent us a quote a couple days later and had his crew onsite a few weeks after that. His technician was also very knowledgeable and nice. Took care of all the problems we had discussed, even addressed a few we didnt know about yet. I would highly recommend Solace for any plumbing needs.
Jul 18, 2025
Alex is always professional and extremely helpful!
Jul 18, 2025
Alex came out to clean a clogged ventilation duct and provided excellent customer service. Thank you Alex!
Jul 17, 2025
Excellent work Alex and great professionalism
Jul 17, 2025
Having a bad experience in the past made us so skeptical to get anyone else out. Our tech, Drew Layton, was very thorough explaining the problem, the cost, weighing our options and the in depth details for the repair from start to finish. He took into consideration our finances and struggles and he found a perfect solution that worked for us and met our needs perfectly. This fella will be running his own business one day with his mannerism, knowledge, patience, etc. Hard working family man who absolutely loves his job and takes such amazing pride in it!
Jul 17, 2025
Michael at Solace Plumbing responded quickly to our needs and has done excellent work on multiple occasions. His team is experienced and straightforward. Its a breath of fresh air to work with someone with integrity. Youll find it here.
Jul 17, 2025
We had a major HVAC issue. The Solice Team was amazing. They came out to get us through a very hot weekend, visited on a Saturday to discuss our options, and provided an excellent price (with no pressure). The following Monday, the work was scheduled. I was expecting it to take at least 2 days. The team stayed until 9 pm to make sure we didn't have to wait. The staff were professional, polite, hardworking, and well-organized.
Jul 17, 2025
Timely and very professional!! Drew was the young man who serviced my unit.
Jul 17, 2025
Josh Buckley went out to my grandfathers house . He is an elderly man that had no air for two days and is on a fixed income. He took care of the problem. Had him up and running in a few hours and my grandfather was very pleased. Hes one of those old old-school guys ,they want it done right the first time and is very hard to please, but it worked out great and I cant thank Josh and Solace enough for taking care of my grandfather.!!
Jul 16, 2025
Drew Layton did a great job fixing our A/C problem. Very nice and explained everything. Have been using solace plumbing for 3 years now would definitely recommend 100%
Jul 14, 2025
Drew was extremely knowledgeable and professional. He broke things down to where I could understand the issue and the repairs necessary to correct the issue. He even gave me insight on how to keep the issue from happening again. I will contact Solace again! Thanks again Drew!
Jul 10, 2025
Solace recently came to my house, did a complete inspection of my tankless hot water heater that was not operating. They assessed the damage, re-installed the new unit, and had me back up and running in less than 24 hours. I have been in the construction industry most of my life and have never had a better service experience than what we received from Solace. Michael, Nathan, and Cody were all extremely professional, mindful of our family and home, and communicated throughout the entire process. I was notified of a time to expect them when I called, received another notification when they were in route, and their team spent the time to explain the process and set expectations along the way. They exceeded every expectation I had and I could not recommend them highly enough. If you are looking for a dependable and reliable plumbing service contractor, stop searching and give these guys a call! Top notch in every regard! Thank you Team Solace!
Jul 04, 2025
We had a very large HVAC project that required swift attention. The team at Solace was courteous, prompt, provided excellent communication and worked attentively to get the job done. I would definitely recommend them for HVAC services.
Jun 30, 2025
Bobby was a professional and friendly too. He not only fixed our ac issue but explained everything he found and repaired. I highly recommend Solace for their services and highly communicative customer service.
Jun 27, 2025
Thank you to Michael and Crystal they spent 4 hours in my very hot attic yesterday. We have hot water now. I dont have much money so I can only give you my gratitude and appreciation. One more thing Tyler stopped in to say hello. I am so fortunate to attract people like them. Thank you and praying for peace. Sincerely your, Sandy and Brian Long
Jun 24, 2025
Conway services came out and couldn't unclog my sink. They even said they would have to replace pipes under the ground. Solace plumbing came out the next day. They were super professional and unclogged my sink in minutes.
Jun 23, 2025
Jeremy came and repaired our leak quickly. He was prompt, professional, and courteous. He explained the repairs and charges in detail. We would use this awe ice again.
Jun 16, 2025
I recently had a clogged sink drain and was concerned about getting it fixed. Ive had just back to back issues with work done on our house and expense after expense so when this happened it was just another thing to add to the long list of things weve been out money for. It had to be fixed though so I started my search for the best possible deal I could get to get this issue fixed thats when I happened to stumble on solace plumbing. There was a deal and coupon on their website and it was a great deal. The tech that came out (Jeremy) was punctual and got out sooner than expected. He also provided a courtesy call 30 min before he got here. He was extremely friendly and helpful and got the job done while also offering good advice on how to try to prevent even bigger issues going forward. I would highly recommend Jeremy and solace to anyone looking for help with their plumbing needs.
Jun 14, 2025
Jeremy was beyond helpful! He arrived on time, explained the situation, and solved the problem. Highly recommend solace!
Jun 10, 2025
We had a great experience. Everyone was very polite and professional.
Jun 09, 2025
Excellent customer service. Very knowledgeable, friendly and efficient. Recommend JeremyFlynn! Will definitely use again. .
Jun 06, 2025
Drew does a top-notch job. His diligence, professionalism, and honesty on his 1st visit is why we switched to Solace HVAC. He stayed late and went above and beyond to fix our system. Im reviewing after our 2nd visit from Solace (same technician). He checked the HVAC units in the attic, gave clear feedback of his recommendations, and cleaned the blower units in the backyard (Memphis pollen!). Ive already told 1 friend IRL to call Solace if her mom needs a reliable HVAC technician.
Jun 05, 2025
Our technician Oscar was very professional, courteous, and knowledgeable. Found the problem quickly after arrival and took time to go through several repair options. Would highly reccomend!
Jun 03, 2025
May 31, 2025
The technician arrived within the time frame state. He identified his self at the door. He was courteous and professional. He listened to what I had to say. He was very thorough and now I have air again. Thanks Solace & Bobby Cleveland

